Managing Unsatisfactory Performance

IRiQ Webinar Recording | August 19, 2026

Thank you to everyone who joined us for this session of the 2026 IRiQ Webinar Series.

If you missed the session or would like to revisit the key takeaways, you can now watch the full recording and access the presentation slides below.

Details

In this session, IRiQ Law’s Legal Practice Director, Rebecca Pezzutti, and Solicitor, Riaan Hanekom, discuss how employers can identify and manage unsatisfactory performance while minimising legal and workplace risks.

They cover the importance of effective performance management, how to distinguish underperformance from misconduct, and how to set clear, fair and measurable expectations.

In this session, you’ll:

✅ Understand why proper performance management matters

✅ Distinguish underperformance from misconduct

✅ Learn how to set clear, fair and measurable expectations

✅ Identify key dismissal, adverse action and bullying risks

Presenters (2)

Rebecca Pezzutti is the Legal Practice Director at IRiQ Law.
rebecca.pezzutti@iriqlaw.com.au | 07 3225 3707

Rebecca leads the firm’s workplace, industrial relations and safety practice and partners with clients to deliver legal outcomes that make sense and add value.

Rebecca’s employment and safety practice covers strategic, complex and sensitive workplace issues, including complex employee relations case management, investigations and disputes. Rebecca is an experienced advocate in the Fair Work Commission, Queensland Industrial Relations Commission, Federal Court and other state and federal tribunals. She is routinely engaged directly by in-house legal teams to leverage their capacity and by senior and executive officers to find and navigate strategic solutions to complex workplace issues.

Rebecca has established a reputation as a strategic litigator and ‘go to’ advisor around the effective management and resolution of human rights, discrimination, bullying and harassment issues in the workforce. She is also a sought-after speaker and facilitator of workplace training for leaders and managers.

In the area of work health and safety, Rebecca’s advice is often sought in response to safety incidents and investigations. She offers valuable and strategic guidance to individuals and organisations in response to regulator action, most commonly in the form of responding to improvement notices, prohibition notices and prosecutions.

Rebecca values collegiate relationships and has been endorsed by her peers in the legal profession by being elected to the Queensland Law Society Council for two consecutive terms in the 2019 and 2021 QLS elections. Rebecca has also served the profession as a member of the QLS Industrial Law Committee, the QLS Ethics Committee and as a District Law Association President for two terms in 2018 and 2019.

Rebecca obtained a Bachelor of Laws (First Class Honours) at the University of Technology Sydney in 2006, and a Masters of Labour Law and Relations at the University of Sydney in 2022.

Riaan Hanekom is a Solicitor at IRiQ Law.
riaan.hanekom@iriqlaw.com.au | 0449 780 358

Riaan is a Solicitor at IRiQ Law, bringing experience from several roles in Compliance and Human Resources within a not-for-profit disability services organisation. He has firsthand insight into the complexities of managing multiple award obligations and their impact on businesses.

Riaan holds a Bachelor of Laws and a Master’s degree obtained in South Africa, and has recently completed his Graduate Diploma of Legal Practice.

He is committed to delivering legal solutions that are practical, effective, and grounded in real-world application.

Watch the Recording

View the Presentation Slides

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