Thank you to everyone who joined us for the final session of the 2025 IRiQ Webinar Series.
If you missed the session or would like to revisit the key takeaways, you can now watch the full recording and access the presentation slides below.

Details
In this webinar, we’ll discuss the benefits of good policies in the workplace, and how to maximise their effectiveness via good and consistent communication as well as enforcement. We will also discuss real-life case studies to highlight the common pitfalls, and some tips, tricks, and strategies for ensuring your policies do what you intend them to do.
In this session, you’ll:
✅ Understand how policies are important in defending a Fair Work Commission dismissal claim or dispute
✅ Learn why policies are critical to a defensible position
✅ Gather important information on how to effectively implement a new policy and vary an existing policy
✅ Understand how to maintain effectiveness when dealing with disputes
Attendees will also be provided with our recommended list of policies that every workplace needs, regardless of size, industry or location.
Presenters (2)

Joanna Minchinton is the Head of Legal and Consulting at IRiQ Law.
joanna.minchinton@iriqlaw.com.au | 07 3225 3706
Joanna is a Solicitor admitted in the Supreme Court of Queensland and a seasoned business management professional with extensive experience working in key employment relations focused leadership positions. A strategic thinker, Joanna’s strengths lie in her with the ability operate decisively and effectively.
Joanna is a recognised workplace relations expert, having been awarded life membership of both the:
- Industrial Relations Society of Queensland (2019); and
- Australian Labour and Employment Relations Association (2021)
in recognition of her service to the field.
In her role with IRiQ Law, Joanna supports clients with their employment relations needs. Her understanding of business and its multi-faceted employment considerations has been cemented over her career where she has managed the workplace function at other business associations including Business Chamber Queensland, the QHA, and the Australian Medical Association (both in the Brisbane and Sydney offices).
Joanna is an experienced advocate in jurisdictions including the Fair Work Commission, the Queensland Industrial Relations Commission, and the Queensland Human Rights Commission, and is an expert business trainer having delivered educational programs on a range of employment and workforce topics, including sessions delivered in Istanbul and Beijing.
In addition, Joanna is a regular guest lecturer to employment relations students at Griffith University, and is a member on the University’s ER/HR Advisory Board.
Joanna’s qualifications include:
- Graduate Diploma of Legal Practice,
- Bachelor of Laws,
- MBA,
- Professional Diploma of HR,
- Graduate Diploma of Employment Law; and
- Bachelor of Commerce.

Abbey is an Associate at IRiQ Law.
abbey.glacken@iriqlaw.com.au | 07 3225 3717
Abbey comes to us with over three years of experience working in the HR team of an ASX-listed financial services company.
Abbey has broad experience across a range of workplace issues, including performance and conduct management, investigations, terminations, and disputes. Abbey’s most recent role included supporting with the planning and delivery of enterprise bargaining.
Abbey is passionate about leveraging her background to provide clients with practical, commercially sound legal advice tailored to their unique needs.
Abbey obtained a Bachelor of Laws (Honours) and a Bachelor of Justice (Criminology and Policing) with Distinction at the Queensland University of Technology, and a Graduate Diploma in Legal Practice at the College of Law. Abbey was admitted to practice law in the Supreme Court of Queensland in 2023.
Watch the Recording
View the Presentation Slides
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